Do you sell to the public?
No, we only sell to parts distributors,
transmission shops, and automotive repair shops
What kind of pricing do you have?
Jobber and Wholesale Distributor. Ask a sales representative
about becoming a distributor.
What are your hours?
We are open from 8 a.m. to 5:00 p.m. (pacific).
We can ship parts up until 4:30 p.m.
Where are you located?
554 N. Columbia Blvd. 2 blocks west of N. Vancouver Ave.
Do you take Visa, MasterCard and American Express?
Yes.
Do you offer free shipping?
Yes, depending on the order.
How do you ship your parts?
We primarily use U.P.S. to ship parts. Larger orders are shipped
with LTL carriers such as BAX Global, Oak Harbor or Conway.
When can I expect to see my parts? Where do you ship to?
That depends on the service level you
have chosen with your sales person. We prefer to ship anything
East of the Rockies using U.P.S.'s "3rd Day Select" service,
to insure a timely arrival. We ship to anywhere in the world
U.P.S. or DHL delivers to.
What is your guarantee? Warranty?
We guarantee all the parts we sell to be free from defect,
work correctly, and function for 12 months or 12,000 miles.
We don't reimburse for parts that have been broken due to
misuse, racing, or no fluid in the transmission.
How long have you been in business?
Since 1996.
Do you offer open accounts?
Yes, if we find that your company meets our criteria.
What is the C.O.D. fee on U.P.S. packages? Do you pay that
or do I?
$8.50 on each package shipped. The customer
is responsible for all U.P.S. charges. We currently aren’t
charging the UPS fuel surcharge.
How many employees do you have?
Twenty.
Who do I call if I have a problem?
Please call the sales person that sold you the parts. Have
the invoice handy.
How do I order parts from you?
Have the year, make, model, engine size, tooth counts, lengths
and casting numbers ready for the sales person and give us
a call!
What do you sell exactly?
New, used and rebuilt automatic transmission
hard parts, for both foreign & domestic cars and light
trucks. We also have a small line of new transmissions.
Do you have any used parts?
Yes, used parts are our specialty! Please tell your sales person
that you want used parts and they will be happy to look for
you!
What if I need standard transmission parts or transfer case
parts?
Please call our sister company, All Transmission Parts, at
800-237-8601 or visit them at www.alltransmission.com
What if I need a rebuilt standard transmission or transfer
case?
Please call the All Transmission Rebuild Center directly at
888-399-0079.
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